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ORDER HERE... I was running errands one weekend and decided to stop at McDonald's for lunch. As usual, I walked up to the counter under a sign that read: ORDER HERE. Expecting to place an order, the young man pointed to a row of electronic kiosks with touch screens and told me I had to order there. I pointed to the sign over my head and said "No thanks, I'll order here." Yeah, he took my order and told me that ordering at the counter would soon go away. My response was "I guess I'll have to stop eating at McDonald's." While waiting for my food I walked over to the kiosk to 'see the future' and realized the person/people responsible for programming the menu had no clue what they were doing. I say this because the screen is arranged in a portrait mode and from the card reader/keypad to the top of the screen was more than three feet. I touched the screen to begin an order only to see really small pictures of what the menu items were, but there they were spaced with gaps spread out to fill the entire screen. That means a person in a wheelchair had no chance to reach the top of the menu. If you were a midget I suppose you could jump up to reach the selections in the upper portion of the screen. Maybe they should have a touch screen 'pointer' for anyone who is under four feet tall! Let's make this clear... I'm capable of self service, but I'll resist change that makes me do something someone else should be doing. Technology is a double-edged-sword where people are obsessed with the number of things they can do from their cellphone. Lazy comes in different disguises. So now, with the system implemented in McDonald's, via app you can order lunch, schedule a time to pic it up... and have them walk out to the parking lot to drop it into your waiting hands. Don't worry, they won't bill you until the food gets bagged and headed out to your car. . . 
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Go ahead... ORDER HERE
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