beyondfantasy3 113M
2012 posts
10/23/2010 12:16 pm
"Buyer Beware"


Everyday junk... its sold all over the place it appears not to be junk when you think you need it, but some of it, if you buy it, and get home you find out just what a piece of junk it may be, or within a short time, we find out what a piece of junk it may become

marketing is a psychological ploy, to lure in the buyer, advertising shows what the options are which are available to consider, but "individual product research, can reveal what we really want, and if we are getting what will meet the needs we seek to be met, and then we look at quality and find out if the durability is there, to support the expected usage of what we select.

and beyond it all, there is no guarantee, there may be a 'warranty', but very little in the line of a guarantee.

"Buyer Beware"
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A warranty is an assurance by one party to the other party that certain facts or conditions are true or will happen; the other party is permitted to rely on that assurance and seek some type of remedy if it is not true or followed.

they claim to guarantee that the warranty is valid.

Some products come with a warranty promising repair or replacement for months, years, or life. In theory, one can return a product to the "dealer" for repair, but most stores that sell such products—and even the manufacturers—lack repair facilities.

In practice, a product that fails within a month can be exchanged for a new one under the store's guarantee; or a product that fails after the store guarantee expires but before the manufacturer's expires can be exchanged by the manufacturer — the store guarantee and the manufacturer's warranty are mutually exclusive.

There are exceptions: some companies—notably T*****a—actually repair products under warranty. Thomas tells how T*****a worked out an arrangement with UPS to handle warranty work: a customer, who had originally ordered a computer directly from the T*****a Website, can ship a malfunctioning computer to T*****a via UPS. In fact, it never reaches T*****a. Instead UPS maintains its own T*****a-computer repair shops. When UPS picks up the user's computer, it ships it to the UPS shop, where it is repaired, tested, and returned to the user within a specified timeframe.

An implied warranty is one that arises from the nature of the transaction, and the inherent understanding by the buyer, rather than from the express representations of the seller.

The warranty of merchantability is implied, unless expressly disclaimed by name, or the sale is identified with the phrase "as is" or "with all faults." To be "merchantable", the goods must reasonably conform to an ordinary buyer's expectations, i.e., they are what they say they are. For example, a fruit that looks and smells good but has hidden defects would violate the implied warranty of merchantability if its quality does not meet the standards for such fruit "as passes ordinarily in the trade"

A lifetime warranty is usually a guarantee on the lifetime of the product on the market rather than the lifetime of the consumer (the exact meaning should be defined in the actual warranty documentation). If a product has been discontinued and is no longer available, the warranty may last a limited period longer. For example, the C***o Limited Lifetime Warranty currently lasts for five years after the product has been discontinued.

A warranty is violated when the promise is broken; when goods are not as should be expected, at the time the sale occurs, whether or not the defect is apparent. The seller should honor the warranty by making a timely refund or a replacement. The sale starts the time under the statute of limitations for starting a court complaint for breach of warranty if the seller refuses to honor the warranty. This period is often overlooked where there is an "extended warranty" in which a seller or manufacturer contracts to provide the additional service of replacing or repairing goods that fail within the extended period. However, if the goods were defective at the time of sale, and the relevant statute of limitations has not expired, then existence or duration of any "extended warranty" is secondary: there was a breach of a primary warranty for which the seller may be liable.

For example, a consumer buys an item that was discovered to be broken or missing pieces before it was even taken out of the package. This is a defective product and can be returned to the seller for refund or replacement, regardless of what the seller's "returns policy" might state (with limited exceptions for second-hand or "as is" sales), even if the problem wasn't discovered until after the "extended warranty" expired. Similarly, if the product fails prematurely, it may have been defective when it was sold and could then be returned for a refund or replacement. If the seller dishonors the warranty, then a contract claim can be started in court.

Extended warranties are not usually provided through the manufacturer but are extended through independent administrators. In some circumstances it may work to the consumer's benefit having an assurance to the product from a company outside of place of purchase and/or service. For instance, when an auto warranty is provided through a car dealership, it's usually a sub-contracted warranty (often from the retailer with the lowest offer), where vehicle repairs are negotiated to a lower rate, often compromising the service, labor and parts to a lower standard. Many times these types of warranties require an unexpected out-of-pocket expense at the time of repair, such as: -unexpected services provided outside of the warranty terms -uncovered parts and labor rates -paying the full balance while a reimbursement is arranged through dealership/warranty claims offices. Some mechanics and dealer service centers might put off, or defer the needed repair until the dealership's warranty has expired so that their (in-house) warranty will no longer be bound to cover the cost of repair, or so that the ordinary (higher) shop rate will apply.

Whereas in the U.S. warranties are generally provided in writing subject to control of the laws, in other countries warranties may be governed by specific statutes. For example, a country's law may provide that goods are assured by the seller for a period of 12 months and may provide other specific rights and remedies in the event of a product failure. However, even in the U.S. there are specific laws that may provide warranties or warranty-like assurances to buyers. For example, many states have statutory warranties on new home construction, and many have so-called "lemon laws" governing new motor vehicles with repeated defects.

support info courtesy of wiki
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Remember, If companies made it to last, you'd never become a repeat customer, so be of the understanding that everything bought, has a life expectancy, and the warranty pretty much tells you what it is

after that, if you liked it, you become a repeat customer.