Search the Help Pages


Back to Help index

What alternative payment options are available?

We offer several alternatives if you are unable to make an online purchase of a premium membership with your credit card.

One alternative is to send either a check or money order with a mail in upgrade form to:

FriendFinder Inc.
Attn: Chinese FriendFinder team
P.O. Box 111750
Campbell, CA 95011

To access the Mail in Order Form, use the pull down window and select the Fax/Mail option. Choose the membership and/or features you desire. There will be a choice for "Check/Money Order (Mail in)" under payment options. Then simply click on "Print" on the bottom of the page and this will then take you to the final page. Print that form and attach it with your payment before submitting it to us.

This check or money order must be in United States dollars, and should be made payable to FriendFinder Inc. Be sure to retain receipt of your payment for future reference.

You may also print the upgrade/credit card page, fill it out and either mail the completed page to the address above or fax it to 1-408-745-5680. Upon receipt of the document, well charge your credit card within 72 hours and activate your premium status. Remember that the owner of the credit card must sign the bottom of the page to give us authorization to charge their card!

You can now use PayPal to pay for your fees on our PG sites. Use the pull down window to select the PayPal option, submit your payment request, login to PayPal with your email and password, review your order, and agree to pay the fee.

We also offer the ability to pay via online check. Use the pull down window to select the "Online Check" option and fill in the necessary information. Once you have completed the form, click on the "Click to Upgrade" button to send the payment information to us.

We look forward to having you as a Premium Member. If you have any further billing related questions, feel free to contact the Billing Department directly at:

Please contact our Billing Department using our feedback form, email, or call toll-free (U.S. and Canada only) at 888-575-8383. You can also call 669-208-0364.

I'm not getting my password or other emails from Chinese FriendFinder!

How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?